Themedy Support
frame

Howdy, Stranger!

It looks like you're new here. If you want to get involved, click one of these buttons!

Sign In Register

Howdy, Stranger!

It looks like you're new here. If you want to get involved, click one of these buttons!

Sign In Register

Quick Links

Categories

Top Posters


›

** General WordPress 5.0 / Gutenberg Issues **


If you have issues with the new Gutenberg / WordPress 5.0+ features please install the WordPress Classic Editor plugin for now: https://wordpress.org/plugins/classic-editor/

** WARNING Thesis Framework and WordPress 5.0 **


There are known issues with the Thesis framework and WordPress 5.0 if you don't install the Classic Editor plugin above BEFORE upgrading to WordPress 5.0 you may get locked out of your site - this is not a Themedy issue.

** Thesis 2.6+ Issues **


There seems to be a bug with the site title and tagline showing after upgrading to 2.6. Try adding this to your Thesis Custom CSS to fix for now: #site_title, #site_tagline {display: none;}

If you are upgrading any site from Thesis 2.3 or lower, the 2.4 upgrade steps below still apply before you can upgrade ANY version of Thesis 2.3 and earlier to ANY version of Thesis 2.4 or higher.

** Thesis 2.4 or Higher Upgrade Steps **


As Thesis 2.4+ is a major update we recommend backing up your site before attempting this upgrade. After the upgrade you may have to run this Thesis fix if your site design looks "out of sorts": http://diythemes.com/thesis/rtfm/boxes/fix-css/

IMPORTANT: When you run the Fix CSS box, check all 4 check-boxes / options it gives you before running.

If you are missing your header image still try these steps: http://diythemes.com/forums/showthread.php?108800-Header-Not-Displaying-After-Update-to-2.4 (or download the new version of your skin from here and delete and reinstall it - backup first just in case)

Also make sure you watch this great video to fix script issues: https://www.byobwebsite.com/08/using-thesis-theme/how-to-fix-scripts-in-thesis-2-4/

** Update **
As long as you follow the Thesis update steps closely most people should be fine. If you would rather someone experienced to handle the upgrade for you, we offer paid technical services that can handle it as well.
Check out our new coupon code section for coupons / discounts to other great WordPress related services and products!
Support Hours: 10AM - 5PM EST. Please note weekend and holiday (North American) support will generally be delayed until the next business day. Weekend support is not always available and may be delayed until Monday.

dropdown menu not working on mobile

oliesclosetoliescloset Fremedy, Clip Cart, Tote
in Clip Cart
Hi mark,

Not sure if this is a clipcart issue or not. I was getting Google 'not mobile friendly' issues on my woocommerce site. I installed WPtouch plugin (I haven't upgraded to pro yet as I'm not sure about this plugin yet).

The good news is that Google now ranks all my pages as being mobile friendly.
The bad news is that when I use Page-oscope to check my mobile function per device, many show a non-functional drop down menu. Customers need to use that to complete a purchase. What weird is that it's not mobile OS associated. For example, some android, apple, and microsoft phone versions work fine. Other phone versions don't.

I've come up empty regarding solutions. I'm having trouble buying into the idea that if I just upgrade to pro for the WPtouch plugin & buy their wootheme for mobile that the problem will go away.

Do you have any insight on this issue? Thanks in advance Mark!

Comments

This discussion has been closed.
Copyright - Themedy.com All rights reserved.