We know that the world of business can feel like a never ending script – simulated scenarios of what to do, how to do it and when. I mean here we are, adding to the already sagging resource- bag of “best practices” with another five “how-to’s” of our own!
While these tools help guide and even spurn additional ideas on what ultimately works for us and our style of business, let’s not forget that it’s equally important to be in the moment and be able to adapt and respond to the situation as it unfolds. Being present, guided by the situation at hand rather than an abstract memory of “The 5 Keys to … uhm… what-was-number-four-again?, is perhaps the best way to show your worth.
When you can prove that when thrown a curve ball, as life will dependably do, you won’t get hit squarely in the face as you look down to fiddle with your catch-all tool bag, you’ll show that you can rise above the occasional unscripted challenges and lead the way. It’s important to manage both schools of thought in your plan – the one that calls for tried and true solutions with a predictable outcome and the one that says new challenges call for new and creative solutions.
Clients want to know that they can count on your ability to draw up a different game plan, when the original didn’t quite work as expected.
While we want this to serve as a reminder that in any business relationship, there’ll be areas for improvement; we want to be clear that this isn’t an “anything goes” popularity contest marked by you flinging yourself at your client.
Always do what’s practical and sustainable for your business. Besides, when adding value to your client relationships, it starts with believing in that value yourself.
This ends our “Beyond the First Pitch: Keys to Building Lasting Value for Your Client” series, if you missed some posts make sure to go back and check them out. I hope you got some value from these posts, love it or hate it, let us know below!