How do child themes work? Are they the same as Thesis skins?
Our themes complement one of the supported frameworks (Thesis or Genesis) to instantly change the design of your site looks. When you activate the child theme it automatically hooks into Thesis or Genesis and merges functionality from them into your new design from us. Some people who use Thesis know them more commonly as Thesis skins.
Do you support Thesis 2.1+?
Yes, all our skins support Thesis 2.1+ only, we no longer support Thesis 1.X.
How often will you release new themes?
We don’t have a set amount but we will be launching a bunch of fresh killer designs every year. It does take longer to release dual-compatible themes so the release schedule varies. However, we’re confident that you will find your membership well worth the price!
What does support cover?
Our general support covers installation & general troubleshooting issues via our forum only. CSS / PHP customizations to themes will be answered on case by case basis but may require hiring your own developer depending the complexity of the issue. You will have access to the forums for as long as you are a member when you make any purchase.
What happens after my plan expires?
The theme on your sites will continue to run, however, to get access to continued support, updates and new themes you will need to purchase the one year renewal plan.
Can these themes run without Thesis or Genesis
No, we do require one of the supported frameworks to run our themes, you should also check the minimum requirements on each themes page.
What is my login?
Your login was emailed to you instantly when you purchased your membership, please check your SPAM folder if you didn’t receive it. If you still can’t find it please contact us.